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AI and agentic engineering

Customer support bot with escalation

intermediate

answer support questions and escalate hard ones

Status

Track where this project stands in your portfolio.

Suggested stack

RAG, an LLM, a ticket system, FastAPI

Proves

RAG, routing, guardrails

Milestones
  1. 01knowledge base
  2. 02retrieval
  3. 03confidence threshold
  4. 04escalation
  5. 05analytics