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AI and agentic engineering
Customer support bot with escalation
answer support questions and escalate hard ones
Status
Track where this project stands in your portfolio.
Suggested stack
RAG, an LLM, a ticket system, FastAPI
Proves
RAG, routing, guardrails
Milestones
- 01knowledge base
- 02retrieval
- 03confidence threshold
- 04escalation
- 05analytics